Recover Overdue
Loans Faster & Smarter
The complete Credit Recovery Management System that helps financial institutions track collections, manage recovery teams, automate client engagement, and improve repayment rates.
Faster Recovery
Recovery Rate
Less Manual Work
Built for financial institutions
Everything You Need to Maximize Recovery
A comprehensive suite of tools designed end-to-end for credit recovery operations — from delinquency detection to final repayment.
Track & Prioritize
NPL Management
Monitor non-performing loans with real-time tracking of NPL outstanding amounts, total NPL count, and days overdue. Loans are automatically categorized into delinquency buckets (1-30, 31-60, 61-90, and 90+ days) with status badges showing Defaulted, Active, or Follow-up status.
Why Credit Recovery is Broken
Financial institutions lose billions annually due to inefficient debt recovery processes. Here's what's holding your team back.
Poor Collection Tracking
Overdue payments slip through the cracks with spreadsheet-based tracking. No centralized view of delinquent portfolios means missed recovery opportunities.
Disorganized Communication
Fragmented borrower interactions across calls, emails, and field visits make it impossible to maintain a complete communication history.
Inefficient Field Operations
Manual task assignment, no GPS tracking, and paper-based visit reports result in low field team productivity and accountability gaps.
Zero Performance Visibility
Without real-time dashboards and analytics, managers can't measure officer productivity, recovery trends, or optimize collection strategies.
From Setup to Recovery in Three Simple Steps
Get your institution onboarded and recovering overdue payments in days, not months. Our guided setup makes implementation seamless.
Import & Onboard
Upload your loan portfolio via CSV or connect directly through our API. Import customers, loans, and repayment data in minutes.
Configure Workflows
Set up your recovery workflows and define escalation rules, reminder sequences, task assignment logic, and communication templates tailored to your institution's process.
Deploy Your Team
Invite recovery officers, assign roles and permissions, create departments, and distribute tasks. Your team gets instant access to assigned loans and borrower information.
Purpose-Built for Every Institution
Whether you're a bank, microfinance institution, or fintech CRMS adapts to your recovery workflows and scales with your portfolio.
Banks
Centralize your non-performing loan recovery with automated workflows, multi-channel outreach, and real-time analytics designed for banking-grade compliance.
Microfinance Institutions
Manage high-volume, small-ticket loan recovery efficiently with GPS-tracked field operations, automated reminders, and mobile-ready collection tools.
Digital Institutions & Fintechs
Scale your collection operations with API-first integration, automated campaign engines, and intelligent workflow automation for digital-first recovery.
Credit Unions
Strengthen member relationships while recovering overdue loans through personalized communication workflows and compassionate collection strategies.
Loan Servicing Companies
Handle multi-client portfolio management with organization-level isolation, white-label capabilities, and comprehensive reporting for each client.
Legal Recovery Teams
Streamline pre-legal and legal escalation workflows with automated notice management, case tracking, and integrated documentation for legal proceedings.
Trusted by Recovery Professionals
See how financial institutions across Ghana are transforming their loan recovery operations with CRMS.
“CRMS transformed our recovery operations completely. We went from tracking overdue loans in spreadsheets to a fully automated system. Our recovery rate increased by 34% in the first quarter alone.”
Kwame Asante
Head of Collections, First National Microfinance
Frequently Asked Questions
CRMS (Credit Recovery Management System) is a SaaS platform designed for financial institutions banks, microfinance institutions, credit unions, digital institutions, and fintech companies. It helps organizations centralize and automate their credit recovery operations, from delinquency monitoring to borrower engagement and repayment tracking.